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Always read the terms and conditions of online casinos carefully

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The Terms and Conditions of online casinos are divided into five categories. Please familiarize yourself with "General Terms and Conditions" first, for they apply in general and provide the grounds for other specific Terms and Conditions.

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Please note that the Terms and Conditions on this page are an addition to the End-User License Agreement of online casinos.

Players are eligible for promotions and bonuses only if they received the promotional e-mail or bonus offering e-mail directly from online casinos.

If any deposit bonus was not issued upon deposit and player did not request it in the same session, online casinos reserves the right not to issue the missing bonus.

Bonuses themselves cannot be withdrawn. Bonus amounts helping you make the winnings are therefore deducted from the amount requested for withdrawal.

Every bonus serves for one successful maximum withdrawal only. After a successful maximum withdrawal, the player’s balance will be reset to zero.

Players with balance on their account cannot receive full bonuses. Players with pending withdrawals cannot receive any bonuses. Pending withdrawals and/or withdrawals that are not yet processed are considered as balance on player’s account. Any deposits on pending withdrawals, while not eligible for deposit bonus, are therefore still subject to deposit bonus terms and conditions.

Bonuses and promotions cannot be combined. If eligible for several promotions or bonus offers, online casinos will always grant individual player the best promotion and the highest bonus he/she is eligible for.

Some bonuses are issued automatically, some have to be requested. If you believe you are eligible for a bonus, be it deposit bonus or free bonus, please contact the online casino via the chat feature in the casino lobby, or by sending the online casino an e-mail request, adding in the subject line your Username and promotion code (if applicable).

Bets placed on excluded games do not count towards fulfilling wagering requirements. Excluded games are: Roulette (all sorts of Roulette), Baccarat (all sorts of Baccarat), Craps or Sic Bo (all sorts of Craps or Sic Bo), Black Jack (all sorts of Black Jack), Video Poker, Poker Three, Casino Hold'Em, Stravaganza and Casino War. In case of a withdrawal request all winnings made on excluded games are deducted from the requested amount.

Bets placed as “gamble” or “double” on games that feature the “gamble” or “double” option do not count towards fulfilling the wagering requirements.

If a withdrawal is requested before fulfilling the wagering requirements, the bonus and winnings might be void. A deposit may be returned to player only if absolutely no gaming activity in any form has taken place after making the deposit.

The casino has the right to refuse or withhold a bonus or winnings in the event of deposited funds being cancelled or denied by any payment service.

According to the online casinos withdrawal policy, the requested withdrawal amount will be refunded back to your method of deposit, if possible up to the amount of total deposits made using specific deposit methods, less previous withdrawals and/or refunds.

If your deposit method does not support refund, or refund is not possible for whatever reason, withdrawals will be returned to you via Wire Transfer or Bank Draft, or via any other payment method you choose and have used for depositing in online casinos in the past. In special cases, the cashier reserves the right to return your withdrawal via any method, even if requested otherwise.

Online casinos reserve the right to cancel withdrawal requests and withhold winnings made by playing strategies that online casinos in its sole discretion deems abusive. Furthermore, accounts of players participating in abusive strategies will be terminated upon recognition.

Online casinos reserve the right to exclude bonus hunters from receiving any promotions from online casinos. online casinos reserves the right to pass on any information regarding known bonus hunters to Playtech. This action will ensure that bonus hunters will be excluded from promotions from all casinos utilizing Playtech software.

Online casinos reserve the right to cancel or alter any promotion or offer at any time without prior notice.

Online casinos reserve the right to change any of the terms and conditions at any time and without prior notice. All changes take effect from the date specified by the online casino on our Website. It is the player’s responsibility to periodically check our Website for change notifications, or here for actual changes and updates.

The English language version of this Agreement will prevail over any other language version issued by us.

Players from these countries: Antigua and Barbuda, Curacao, Cyprus, Estonia, Israel, the Netherlands Antilles, Philippines, Slovenia, the United States of America (including all U.S.A. territories), cannot use any services of online casinos.

In the event of a dispute, all decisions made by the casino management will be final.

online casinos management can allow for terms and conditions to be interpreted in player's favour, depending on player's VIP status and general gaming behaviour.

Free sign-up bonus (FSB) is a one-time-only free bonus, welcoming a new player to the online casinos for the first time and giving him the chance to try our games and get the overall feel of the casino, without risking his/her own money. FSB is usually issued to the player’s account upon first login or first visit of the casino lobby. If the player finished his/her first visit before FSB was issued, FSB will be issued offline.

The player is eligible for one FSB if he/she is a first-time customer who just opened and registered a Real Money account. Players who already received their FSB cannot receive a second one. Players who made a deposit before receiving their FSB cannot receive the FSB. Only one FSB will be awarded per person, family, household address, e-mail address, credit card number, and environments where computers are shared (universities, dormitories or fraternities, schools, public libraries, workplaces, etc.).

In order to make a successful request to withdraw winnings made with FSB, players must place in bets on allowed games 99 (ninety-nine) times the bonus amount.

Allowed games or games that count towards wagering requirements for FSB are all forms of Slot games (regular and progressive), all Asian games and all Arcade games (excluding Mini Roulette).

Minimum withdrawal amount made with FSB is €/$/£20, regardless the currency. Maximum withdrawal amount made with FSB is 100 for $ (US Dollars) and € (Euros) and 50 for £ (British Pounds).

Winnings made with FSB can be withdrawn via Bank Draft only. If you wish to receive your winnings via any other payment option, you will first have to register that option with a minimal deposit. Make sure you notify our support girls of such attempt, for some account changes are required in order to make this work. If you do not inform our support girls of such attempt, the 300% welcome bonus terms and conditions will apply. When the payment option is registered, our cashier will be able to process your winnings made with FSB along with the minimal deposit back to the said payment option.

Note that withdrawing winnings made with FSB is not possible via MasterCard (why?) or Wire Transfer (why?).

IMPORTANT! Players exhibiting 'bonus hunter' characteristics, playing only to barely fulfill wagering requirements, will have their accounts flagged and audited. If the security department determines that a player played in certain ways solely to exploit our bonus offer, the FSB and winnings made with FSB will be voided.

300% first deposit bonus (FDB) is a one-time-only deposit bonus, welcoming a new player to the online casinos for the first time and giving him/her the chance to start his/her online casinos experience with a substantial enough balance to familiarize himself/herself with what we have to offer. FDB is usually issued to the player’s account automatically upon the successful first deposit. If the FDB is not issued automatically, please contact our chat support girls via the support button in the casino lobby.

The player is valid for one FDB if he/she made a deposit in online casinos for the first time.

Only one FDB will be awarded per person, family, household address, e-mail address, credit card number, and environments where computers are shared (universities, dormitories or fraternities, schools, public libraries, workplaces, etc.). Once received, FDB cannot be undone.

Any first deposit amount between €/$/£20 and €/$/£200 gets the player a full 300% FDB. Maximum FDB amount is €/$/£600.

In order to make a successful request to withdraw winnings made with the help of FDB, players playing in € or $ must place in bets on allowed games 18 (eighteen) times the deposit plus deposit bonus amount. In order to make a successful request to withdraw winnings made with the help of FDB, players playing in £ must place in bets on allowed games 25 (twenty-five) times the deposit plus deposit bonus amount.

Allowed games or games that count towards wagering requirements for FDB are all forms of Slot games (regular and progressive), all Asian games, all Arcade games (excluding Mini Roulette), Caribbean Stud poker, Let Them Ride poker, Pai Gow Poker, Red Dog poker and Tequila poker.

Minimum withdrawal amount made with the help of FDB has to be equal to or higher than the amount of FDB, regardless the currency. Maximum withdrawal amount made with FDB is 5000 for $ and € and 2500 for £.

Regardless of the wagering requirements mentioned above, the following groups of players have to fulfil the following wagering requirements:

Allowed games or games that count towards wagering requirements for said groups of players are regular Slot games only.

IMPORTANT! Players exhibiting 'bonus hunter' characteristics, playing only to barely fulfil wagering requirements, will have their accounts flagged and audited. If the security department determines that a player account was set-up solely to exploit our bonus offer, the FDB and winnings made with the help of FDB will be voided and the initial deposit returned.

All deposits are subject to an automatic 10% deposit bonus (DB), although with online casinos ongoing promotions you are likely to receive much more.

Once received, DB cannot be undone

In order to make a successful request to withdraw winnings made with the help of DB, players playing in € or $ must place in bets on allowed games 18 (eighteen) times the deposit plus deposit bonus amount. In order to make a successful request to withdraw winnings made with the help of DB, players playing in £ must place in bets on allowed games 25 (twenty-five) times the deposit plus deposit bonus amount.

Allowed games or games that count towards wagering requirements for DB are all forms of Slot games (regular and progressive), all Asian games, all Arcade games (excluding Mini Roulette), Caribbean Stud poker, Let Them Ride poker, Pai Gow Poker, Red Dog poker and Tequila poker.

Minimum withdrawal amount made with the help of DB is €/$/£20, regardless the currency. Maximum withdrawal amount made with DB is 5000 for $ and € and 2500 for £.

Regardless of the wagering requirements mentioned above, the following groups of players have to fulfil the following wagering requirements:

Allowed games or games that count towards wagering requirements for said groups of players are regular Slot games only.

IMPORTANT! Players exhibiting 'bonus hunter' characteristics, playing only to barely fulfil wagering requirements, will have their accounts flagged and audited. If the security department determines that a player played in certain ways solely to exploit our bonus offer, the DB and winnings made with the help of DB will be voided and the initial deposit returned.

Free bonuses (FBs) are online casinos goodwill and are issued to serious and genuine players. The decision which player is genuine and therefore eligible to receive any free bonus remains at a sole discretion of the online casinos operators.

FB can be issued if the player’s balance is zero. FB cannot be demanded, but it can be requested.

In order to make a successful request to withdraw winnings made with FB, players playing in € or $ must place in bets on allowed games 25 (twenty-five) times the bonus amount. In order to make a successful request to withdraw winnings made with FB, players playing in £ must place in bets on allowed games 50 (fifty) times the bonus amount.

Allowed games or games that count towards wagering requirements for FB are all forms of Slot games (regular and progressive), all Asian games, all Arcade games (excluding Mini Roulette), Caribbean Stud poker, Let Them Ride poker, Pai Gow Poker, Red Dog poker and Tequila poker.

Minimum withdrawal amount made with FB is €/$/£20, regardless the currency. Maximum withdrawal amount made with FB is 100 for $ and € and 50 for £.

Regardless of the wagering requirements mentioned above, the following groups of players have to fulfill the following wagering requirements:

Allowed games or games that count towards wagering requirements for said groups of players are regular Slot games only.

IMPORTANT! Players exhibiting 'bonus hunter' characteristics, playing only to barely fulfill wagering requirements, will have their accounts flagged and audited. If the security department determines that a player played in certain ways solely to exploit our bonus offer, the FB and winnings made with FB will be voided.

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