Grosvenor Casino Rating

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Grosvenor Casino Review

Grosvenor Casino
by on , last updated on 25 September 2017


Grosvenor Casino is the self-heralded “Most Popular Casino Brand in the UK”. The casino features an impressive repertoire of its own live casino, in addition to virtual casino games. In our Grosvenor online casino Review we will introduce you to all the details you need to know before signing up. There are many reasons to play at Grosvenor Casinos – not only the 100+ top quality games that you will find included in the download software, but also the safe and secure download, the fast game play, the gigantic progressive jackpots, the £20 hassle-free welcome bonus, exclusive download promotions and a 24/7 dedicated customer service located in the UK, create a top notch casino experience through and through. We rate Grosvenor Casino 8.2 out of 10 in our review in 2018.

Operator Info

All other casinos in the Rank Group, in addition to Grosvenor Casino, has a licence from Alderney, among the strictest licensing authorities for internet casinos. At Grosvenor Casino, players from the USA cannot play as a result of this licence.

Grosvenor online Casino is the online version of the well-known land-based Grosvenor Casino. The owner Rank leisure Holdings Ltd. also owns Mecca Bingo and Blue Square. Grosvenor online casino brands itself as especially popular with slot fans, as it offers a huge variety of slot games to its customers.

The Rank Group operates 35 land-based Grosvenor Casinos in the United Kingdom. The company was found in 1995 in Maidenhead, UK. They operate in 150 locations and have an annual revenue of £854.9 million.

The Grosvenor casino brand was established in 2007 and grew rapidly to 1 million active members in 2010 across their UK casinos. In March 2013 the Rank Group purchased 19 Gala Casinos from the Gala Coral Group for £179 million. This will make the Rank Group the largest casino operator in the UK with a total of 54 casinos.

Grosvenor Casino Bonuses

grosvenor casino bonus offers

Similar to all other online casinos, Grosvenor offers all new members a welcome package. Every new member receives a £20 cash bonus after signing up and once all caveats are met.

The difference comes in the fact, that Grosvenor is making it very easy to claim the bonus. While other online casinos usually put strong restrictions or special terms and conditions on the claimed bonus, such as waging the bonus as well as the first deposit a certain amount of times, Grosvenor does the opposite. Instead of making it really complicated, you can play any game and wager the deposit just five times before you receive your bonus.

In our test we deposited £50 into our account and after playing only a few games, we received the promised £20 by Grosvenor casino.

Even being a member of Grosvenor’s land-based casinos pays off – those people get another £20 for free.

There is also a £500 cashback offer. You have to opt-in to participate (do this within 28 days of making your first deposit). So if you don’t win in your first month, Grosvenor will give you 50% of your losses back. This amount will be calculated over a 28 day period and you will be credited on the first weekday after this period expires. The Cashback will be calculated based on net losses e.g. stakes – winnings – any promotional cash given to you during your insurance period.

Grosvenor Casino Games

grosvenor casino gameplay

Grosvenor offers Slots & games, Live Casino games, table & card games and Poker. Grosvenor′s casino operations are licensed and regulated by the Alderney Gambling Control Commission.

Grosvenor Casino’s biggest collection of games is in its primary casino While the live games are excellent. As they might be comfortable with several of the video slot titles, players can have a realistic encounter with their virtual games. Games like Cleopatra and Wolf Run, a number of the very famous in land-based casinos, are accessible for play right from your home computer at Grosvenor Casino. With tons of IGT slots to pick from, Grosvenor Casino is a slot junkie’s heaven. Table games players may also pick from an array of virtual table games if they are in the mood for actions that is more rapid than they are able to get at the live casino. Popular favourites like blackjack, baccarat, and roulette are obtainable in a number of versions. Also, players may appreciate three card poker, craps, and exceptional games such as the cash wheel and Shut the Box.


grosvenor casino user interface

The casino is powered by IGT software, one of the biggest producers in the world’s of land-based casino games.

Grosvenor also uses the Playtech software, one of the leading companies in the online software gaming world. This is a synonym for great graphics, good quality sounds and games of top quality. You will find Slots, Arcarde, Scratchcards and Video Poker in the “Slots & Games” section. The “Live Casino” section offers Live Blackjack, Live Roulette, Live Baccarat and Live Hold’em. The normal online versions of Roulette, Blackjack, Baccarat and Dice games can be played in the “Table & Card” section. There are many more games to choose from and we recommend a visit to their site.

You can either play online, using you browser, or using the Direct Download function to install the software on your computer. Mobile Gaming is also heavily advertised on their site, showing you all the possibilities of their software when playing it via the iPad.

Live Casino

grosvenor casino live dealer

Since Grosvenor Casino is a real brick and mortar property brand, it is no wonder they have a well made live casino. With six lovely and friendly dealers, players may appreciate a true to life gaming experience right from their very own computer. Hit and stand your way to success in blackjack, see the wheel move in roulette, or call the consequences in an elegant game of baccarat. Grosvenor Casino’s live games are what set it apart from the hundreds of other online casinos out there.

Payment Options and Payouts

grosvenor casino withdrawal options

Depositing funds is a quick and easy process, enabling you to start gambling as soon as possible.

The following payment methods are available for depositing and withdrawing money: All major credit and debit cards, Visa or Mastercard, Delta, solo or maestro debit cards, as well as e-wallets such as NETeller, moneybookers and Ukash.

Withdrawals are surprisingly easy as well and can be done via the above, except Mastercard and Ukash. However, additionally you can get your withdrawals via cheque.

It is worth to mention that Grosvenor casino reserves the right to split withdrawals across the available methods in accordance with their net deposit rules.

Please note, that the cardholders name should be the name you registered your account with. If you are using someone else’s card, your account might get suspended.


grosvenor casino homepage and lobby

The Grosvenor casino lobby on the website offers slick design and a nice overview for easy navigation. The website itself loads fast and is easy to navigate.

Fair Play and Security

grosvenor casino encryption and random number generator

Online gamblers should know about the dangers which include revealing their financial and personal information. Grosvenor Casino has stringent security measures to prevent hackers from stealing data, to set to rest any stress players might have.

To get this done, Grosvenor Casino has embedded SSL encryption in their network, until it reaches the server, confusing all information. When the information is at the server, your details are protected with high quality firewall technology.

Grosvenor Casino ensures the games you play will be completely fair, along with offering a safe place to play. Grosvenor Casino has to assure that the games offered are reasonable on a regular basis, since they go through the Alderney Gaming Commission to acquire their licence. While there are no third party seals from auditing firms, the strict demands from the standing of IGT applications, along with the jurisdiction of Alderney, are adequate signs of fair play.

Customer Support and FAQ

grosvenor casino player support

Any firm should understand that customer satisfaction is essential to running a successful business. It is no wonder that their customer support team is among the quickest and most efficient in the business since Grosvenor Casino has over a dozen properties on earth. Live chat representatives are available 24/7 to answer any questions you may have. Also, you can give a call to them at their toll free UK number, send them an email, or write to them. With lots of methods everyone can rest assured that their issues will soon be solved.

Our Grosvenor Casino Review discovered that the customer support is offered around the clock in for UK players. Their customer service team can be contacted via live chat, email or phone. Questions are being answered immediately without having to wait until the next day and the staff is very helpful.

If you feel your question might be a common one, you might want to check out their FAQ section.

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