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Owning a players card in a casino never seems like a good thing. Many players, even seasoned ones, can be found without one at times when they visit the casino. Understanding why players, even the seasoned ones, would not want to sign up for one makes casino operators think of many reasons why they don't bite the comp.
Here are some thoughts on why owning the players card isn't such a good thing for the players.The offers are not worth it. They only give out coffee mugs.Casino operators and staff are guilty to the point of neglecting initial players needs and bonuses. Many casinos are into the process of new player acquisition that after the player receives the bonus from the card, they are left with nothing much to keep their loyalty.
Players eagerly sign up for the prospect of not just the bonus but of succeeding freebies that come when one endorses the casino regularly. Casinos do not place much effort an emphasis on customer development more so than new client acquisition.Long waiting lines Many players are turn off by the prospect of waiting in line just to sign up. Players believe that signing up should be met with swift service for the casinos are the ones that need new clients. Long lines give the impression that casinos aren't that interested in their patronage. Players would much rather fall in line for other occasions rather than to get a flimsy piece of paper.Personal info is mine alone. Players fear applying for the card due to the misconception that their personal data would be sold or misused.
Casinos actually go to great lengths to protect this information for if it was to leak, then the integrity of the casino would have been compromised and clients would never endorse the place. The gist of the matter is that players who deny the card do not want to be tracked and let their spouses know how much was lost at the tables.On the plus side, players do not realize that a player card can assist them during tax periods because the card can be used to track the comps issued when a player loses and these can be presented as valid forms of tax cuts or deductions.
Player cards are vital to improving customer service in any casino.How is a casino expected to know what players want if there is no attempt by the player to state their needs. One cannot expect the casino to read the minds of all players. Without the card, all benefits that may be extended or added together for a great comp is just not possible without the card.Players should take a second look at the benefits the card can bring them. Many people shy away from the benefit due to rumors and tales said about player cards and how it ruined their lives. The card is not for high rollers, but for every average Joe who wants free things in life.Share on: